Privacy Policy for Eleasium Pty Ltd ACN 683 697 636
Effective Date: January 2025
Eleasium Pty Ltd (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services.
1. Information We Collect
When you submit an enquiry through our website’s contact form, we collect the following personal information:
- Name
- Email Address
- Telephone Number
- Nature of Enquiry
We may also collect other information you voluntarily provide when communicating with us.
2. How We Use Your Information
We collect and use your personal information to:
- Respond to your enquiries and provide information about our products and services.
- Improve our website, services, and customer interactions.
- Comply with legal obligations or resolve disputes.
We will not use your information for marketing purposes without your explicit consent.
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party providers assisting with website functionality or customer service.
- Legal Authorities: If required by law or necessary to protect our legal rights.
All third parties are required to handle your information in compliance with applicable privacy laws.
4. Storage and Security
We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. This includes secure storage systems and up-to-date cybersecurity measures.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. To make such a request, please contact us at the details provided below.
Eleasium Pty Ltd, PO Box 123 Q4069
6. Cookies and Website Analytics
Our website may use cookies and analytics tools to enhance your browsing experience. Cookies collect non-personal data about how you use our website. You can disable cookies in your browser settings if you prefer.
7. Links to Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Eleasium Pty Ltd
Email: enquiry@eleasium.au
Phone: +61 (0)432 689 248
Address: Eleasium Pty Ltd PO Box 123, Q 4069, Australia
10. Complaints
If you believe we have breached the Australian Privacy Principles, you can contact us using the details above. We will promptly investigate and respond to your concerns. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.